wasiat Privacy Policy

This page describes what we collect when you use wasiat and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local anti-money-laundering regulations. Our data handling practices reflect our commitment to transparency and user protection.

We at wasiat do not sell your personal data to third parties. We may share information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), compliance partners, and law enforcement where required by local law. Our servers may sit outside your jurisdiction; data transfers are encrypted and subject to standard security protocols.

Your rights include access to your stored data, correction of inaccuracies, and deletion requests subject to legal retention requirements. This policy applies to all users accessing wasiat from supported jurisdictions. If you have questions about how we handle your information, our support team is available via email and chat.

What we collect and how we use it on wasiat

We collect your email address, phone number, and full name when you open an account on wasiat. We use this information to send account notifications, process password resets, and contact you regarding account security or compliance matters. We do not use your contact details for marketing unless you explicitly opt in.

We collect identity documents (national ID, passport) and proof of address (utility bill, bank statement) as part of our account verification process. This information is required by local anti-money-laundering and know-your-customer (KYC) regulations. We store these documents securely and do not share them with third parties except where local law requires disclosure to regulatory authorities.

We collect transaction data—deposit amounts, payment methods used, withdrawal requests, and settlement outcomes—to maintain accurate account records and detect fraudulent activity. This data is retained for the duration of your account and for a period after closure as required by local law. We do not use transaction data to profile you or make automated decisions about your account eligibility.

Contact information

Email, phone, name — used for account notifications and security communications only.

Identity documents

ID, passport, proof of address — collected for KYC compliance and stored securely.

Transaction records

Deposits, withdrawals, payment methods — retained for account accuracy and fraud detection.

Device and usage data

IP address, browser type, login timestamps — used to detect unauthorized access and improve platform stability.

We collect device and usage data—your IP address, browser type, operating system, and login timestamps—to detect unauthorized access attempts and improve platform performance. We do not use this data to track your activity across other websites or services. Our servers log this information for security purposes and retain it for a limited period (typically 90 days) unless a security incident requires longer retention.

Our data protection practices and your rights on wasiat

We at wasiat encrypt all data in transit using industry-standard TLS protocols. Data at rest is encrypted using AES-256 or equivalent. Our servers are located in data centres with physical security controls and redundant backup systems. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities.

Our payment partners—DANA, e-wallet, mobile banking, local payment, and bank processors (online payment, e-wallet, mobile banking, local payment)—handle payment data according to their own privacy policies. We do not control how these partners store or use your payment information. We recommend reviewing their privacy policies if you have concerns about payment data handling.

We may disclose your information to law enforcement, regulatory authorities, or courts if required by local law or a valid legal process. We do not voluntarily share data with government agencies absent a legal requirement. If we receive a data request from authorities, we will notify you unless local law prohibits such notification.

• 1
  Right to accessYour data

  You may request a copy of all personal data we hold about you. Submit requests via our support email; we will respond within 30 days.

• 2
  Right to correctionAccuracy

  If your stored information is inaccurate, you may request correction. We will update records and notify affected parties where necessary.

• 3
  Right to deletionRemoval

  You may request deletion of your account and associated data, subject to legal retention requirements for transaction records.

We retain your data for as long as your account is active. After account closure, we retain transaction records and identity documents for a period required by local anti-money-laundering law (typically 5–7 years). We delete other personal information within 90 days of account closure unless legal obligations require longer retention.

We use cookies to maintain your login session and remember your preferences on wasiat. These cookies are essential for platform functionality and do not track you across other websites. You may disable cookies in your browser settings, but doing so may impair your ability to use wasiat. We do not use third-party analytics cookies or advertising trackers.

We at wasiat take data protection seriously. If you believe we have mishandled your information or violated this policy, contact our support team immediately. We will investigate your complaint and respond within 30 days. If you are unsatisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.